There's no hot water.Usually means
On an electric unit, usually a heating element or thermostat. On a gas unit, often the pilot or the gas control.
No hot water, not enough of it, or a tank that's leaking. A licensed plumber finds out why and gives you the price before the work starts.
Most water heater calls sound like one of these.
There's no hot water.Usually means
On an electric unit, usually a heating element or thermostat. On a gas unit, often the pilot or the gas control.
The hot water runs out fast.Usually means
A failed lower element, or sediment taking up room in the bottom of the tank.
The tank rumbles and pops.Usually means
Sediment has built up on the bottom and the water under it is boiling through.
There's water around the base.Usually means
Could be a valve or a fitting, which can be fixed. If the tank itself is leaking, it's time for a new one.
We figure out why the heater failed before we talk about a new one. If a repair makes sense, that's what we'll recommend.
When a unit does need replacing, we install the new one and connect the water, gas or power, and venting.

Many problems can be repaired, such as a bad heating element, thermostat or valve. A tank that is leaking from the body can't be repaired and has to be replaced. We'll tell you which one you have.
Turn off the cold water valve above the heater. For an electric unit, switch off its breaker. For a gas unit, turn the gas control to off. Then call us.
Gas and electric tank water heaters, and tankless units.
It depends on the unit and what has failed. You get the price before any work starts, and the $80 dispatch fee is waived with same-day service.
A licensed plumber answers, 24 hours a day.